- Do you have an office in Mildura?
- No — Frontrow's offices are in Brisbane, Mackay, Townsville and Adelaide. Frontrow services Mildura and Sunraysia remotely from the Adelaide team, with the same senior, certified people who run IT for clients across QLD, NSW and SA, and schedules on-site visits when work genuinely needs hands on the ground. The honest version: most managed IT is delivered remotely regardless of address, and Frontrow won't claim a local shopfront it doesn't have.
- If you're not local, why use Frontrow over a Mildura MSP?
- Depth. Frontrow has been a Microsoft Partner since 2018 with Modern Work and AI specialisation and a 5× Microsoft MVP on the team — senior capability a single-office regional provider often can't keep on staff. For monitoring, Microsoft 365, Essential Eight and Copilot work, the senior person is on the call no matter where the desk is. And for a district closer to Adelaide than to Melbourne, Frontrow's Adelaide team is the near one.
- What kind of Mildura and Sunraysia businesses do you run IT for?
- Growers, packers, processors and exporters in the table grape, dried fruit, citrus and wine chain, the water, engineering and agribusiness-services firms that keep the district irrigated, clinics, aged care providers and professional firms serving a catchment that crosses into New South Wales, and the transport, trades and services businesses working across the largest council area in Victoria. Anywhere senior, security-led managed IT matters more than a local address.
- Can you support a packing shed or a horticultural exporter?
- Yes. Harvest runs on shifts, seasonal peaks and packing and traceability systems that can't wait for business hours. Frontrow designs identity for a workforce that scales with the season, keeps production-adjacent IT patched without interrupting runs, and handles the supplier security and traceability questionnaires that export customers and major retailers now send.
- Can you support a business with staff on both sides of the river?
- Yes. Plenty of Sunraysia businesses have an office in Mildura and staff, clients or sites in Wentworth, Buronga or Gol Gol. Frontrow runs one tenant, one identity model and one security posture across both, so the state line is a payroll detail rather than an IT problem.
- Can you support a seasonal business that scales up and down?
- Yes — that's the shape of a harvest economy. Licensing, identity and devices are managed so the fleet grows for the season and shrinks after it without paying year-round for peak headcount, and offboarding is enforced so seasonal staff don't retain access after they've moved on.
- Some of our machines are still on Windows 10 — is that a problem?
- It's a countdown. Windows 10 reached end of support in October 2025, and Extended Security Updates only buy time — at a rising price. Frontrow's free Microsoft end-of-support exposure check shows which devices and servers in a fleet are running out of road, and managed clients get a planned, budgeted upgrade path instead of a surprise.
- Is this fully managed, or can you co-manage with our internal IT person?
- Either. Frontrow runs IT fully managed for businesses without an internal team, and co-manages for those with an IT lead — taking the out-of-hours, the Microsoft depth and the specialist work, and handing back the day-to-day they want to keep.