Frontrow Technology — Microsoft 365, Copilot & Applied AI for Australian businesses

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Where are you right now?

Pick the line that sounds like your week. Frontrow takes it from there — Brisbane, Mackay, Townsville and Adelaide.

“Something's broken and we need it fixed now.”
A senior engineer picks up, not a ticket queue. Frontrow runs the day-to-day so your team stops firefighting.
Issues get caught before your team feels them, at a fixed monthly price.
Managed IT→
“We're worried we'd fail a cyber audit.”
Frontrow maps where you sit against the Essential Eight today, then closes the gaps on the Microsoft 365 you already pay for.
Evidence you can show the board or a regulator, without a new platform to buy.
Cyber Security→
“We pay for Microsoft 365 but barely use it.”
SharePoint, Teams and the licences you own, set up so people actually use them. No shelfware, no half-finished migration.
Your team works in the tools you already pay for, with nothing left half-built.
Modern Workplace→
“We want AI to actually do something useful.”
Copilot and custom agents grounded on your own data, with the governance sorted first. Capability in 90 days, not a 12-month pilot.
Working AI your people trust, with the data controls signed off before they type.
Applied AI→
“We're in aged care and the regulator keeps moving the line.”
Frontrow maps your IT to the obligations a regulated provider carries — Strengthened Standard 8, breach reporting, My Health Record and Essential Eight ML2 as the evidence behind them.
A posture an assessor accepts and clinical systems that stay up when it counts.
Aged care & regulated→

What Frontrow does for you

Start with the outcome, not the acronym.

Three problems Frontrow takes off your desk

What’s actually slowing your team down, and what Frontrow does about it.

One accountable partner for the technology your business runs on. Cyber security runs through all three.

All services →

Your team loses half a morning every time something breaks, and the help-desk calls back tomorrow.

Frontrow runs your IT proactively across every site, with a senior engineer, not a script-reader, on the first call.

Problems get caught before your team feels them, at a fixed monthly price with no surprise bills.

Managed IT→

You pay for Microsoft 365 every month, but half of it sits unused and the file server still runs the business.

Frontrow moves SharePoint, Teams and the licences you already own into a setup people actually use, permissions intact.

Your team works out of one place they trust, and the spend you already make finally earns its keep.

Modern Workplace→

Everyone keeps telling you to do something with AI, but no one will say what is safe to switch on.

Frontrow grounds Copilot and custom agents on your own data, with the governance sorted before anyone types a prompt.

Your people get hours back on the repetitive work, without your data walking out the door.

Applied AI→

Built for regional Australia

Regional reach, local accountability.

Frontrow runs IT for the businesses that keep regional Australia moving — from the mine sites of the Bowen Basin to the councils, clinics and transport yards that support them. Senior people, on the ground, not a city help-desk that has never visited.

Mining & resources
Agribusiness
Healthcare & aged care
Local government
Transport & logistics

Brisbane

Queen Street, CBD

See the local team →

Mackay

Wood Street · Bowen Basin

See the local team →

Townsville

Flinders Street · North QLD

See the local team →

Adelaide

King William Street, CBD

How switching to Frontrow works

Changing IT partner sounds painful. Frontrow makes it four steps.

A free 30-minute chat
No slide deck. Frontrow listens to what's slowing your team down and what good would look like.
Frontrow maps your setup
A senior consultant reviews your Microsoft 365, security and devices, then shows you the gaps in plain English.
A plan with a price and a return
You get a clear scope, a fixed monthly cost and the outcome it buys — no jargon, no surprise bills.
Frontrow runs it, and keeps it running
The work gets done and the lights stay on. One accountable partner, senior people, four offices across Australia.

A deeper capability · Applied AI

Your team isn’t short of capability.
They’re short of hours.

Hours spent consolidating reports. Decisions held up waiting for analysis. The same briefing rewritten in three formats. This is the quiet tax on most Australian businesses, and AI is the first tool in a generation that gives those hours back.

Frontrow’s AI lead is a five-times Microsoft MVP. That depth is rare for a regional partner, and it is what turns “we should look at AI” into something that actually runs.

See how Applied AI works Check your AI readiness

Answers from your own documents
AI that reads your real files and data, so the answers are grounded — not made up.
Copilot, deployed safely
Set up across Microsoft 365 with the data and permission guardrails in place first.
The back-office grind, automated
Turn a three-hour report into a ten-minute review. The repetitive work gets done for you.
Locked down before you switch it on
Frontrow sorts data protection and audit logging before anyone types a prompt.
Built into the tools people use
AI shows up where your team already works, so they actually adopt it.
Capability in 90 days
A clear plan from curiosity to something running in production in one quarter.

What this looks like in practice

A mining-services group running distributed sites on one Microsoft stack.

More results →

Mining services · geographically distributed · Australia

Distributed mining-services operations, run on one Microsoft stack

The challenge

A mining-services group operating across geographically distributed sites needed technology that held up wherever the work happened — not a metro-only IT model that assumed every user sat in one office on fast fibre. Service levels and reliable, competitive solutions mattered as much as the technology itself.

What Frontrow did

Stood up Microsoft 365 and managed IT designed for a distributed, multi-site operation rather than a single head office
Paired senior, certified people with hands-on service levels across the group's Australian sites
Matched the solution to the commercial reality — capable delivery without enterprise-only pricing

Distributed operations across Australia: Multi-siteDistributed operations across Australia
Certified people, high service levels: Senior teamCertified people, high service levels
Frontrow's track record: Since 2018Frontrow's track record

“Expert team, high service levels, competitive solutions — and real expertise with geographically distributed operations across Australia.”

Brad Atkinson · 2MT Mining Services

See how Frontrow runs managed IT

5×

Microsoft MVP leading Frontrow’s AI practice.

Senior certified people do the work, in Australia, since 2018. The name on the engagement is the person on the tools.

Tell Frontrow what’s slowing your team down.

A free 30-minute chat with a senior consultant. Frontrow listens, maps where you are, and tells you the three things worth doing first. No obligation.

Talk to a senior consultant Or call 1300 012 466

Technology that just works. So your team can get on with the job.

Technology that just works. So your team can get on with the job.

Where are you right now?

“Something's broken and we need it fixed now.”

“We're worried we'd fail a cyber audit.”

“We pay for Microsoft 365 but barely use it.”

“We want AI to actually do something useful.”

“We're in aged care and the regulator keeps moving the line.”

Start with the outcome, not the acronym.

Run our IT so we don't have to

Pass a cyber audit with confidence

Get value from Microsoft 365

Make AI do something useful

Deploy Copilot without leaking data

Find your local Frontrow team

What’s actually slowing your team down, and what Frontrow does about it.

Your team loses half a morning every time something breaks, and the help-desk calls back tomorrow.

You pay for Microsoft 365 every month, but half of it sits unused and the file server still runs the business.

Everyone keeps telling you to do something with AI, but no one will say what is safe to switch on.

You’ll deal with these people. By name.

Graeme Lodge

Daniel Brown

Simon Aspinall

Ashby Childs

Regional reach, local accountability.

Changing IT partner sounds painful. Frontrow makes it four steps.

A free 30-minute chat

Frontrow maps your setup

A plan with a price and a return

Frontrow runs it, and keeps it running

Your team isn’t short of capability.
They’re short of hours.

A mining-services group running distributed sites on one Microsoft stack.

Distributed mining-services operations, run on one Microsoft stack

The challenge

What Frontrow did

Tell Frontrow what’s slowing your team down.

Technology that just works. So your team can get on with the job.

Technology that just works. So your team can get on with the job.

Where are you right now?

“Something's broken and we need it fixed now.”

“We're worried we'd fail a cyber audit.”

“We pay for Microsoft 365 but barely use it.”

“We want AI to actually do something useful.”

“We're in aged care and the regulator keeps moving the line.”

Start with the outcome, not the acronym.

Run our IT so we don't have to

Pass a cyber audit with confidence

Get value from Microsoft 365

Make AI do something useful

Deploy Copilot without leaking data

Find your local Frontrow team

What’s actually slowing your team down, and what Frontrow does about it.

Your team loses half a morning every time something breaks, and the help-desk calls back tomorrow.

You pay for Microsoft 365 every month, but half of it sits unused and the file server still runs the business.

Everyone keeps telling you to do something with AI, but no one will say what is safe to switch on.

You’ll deal with these people. By name.

Graeme Lodge

Daniel Brown

Simon Aspinall

Ashby Childs

Regional reach, local accountability.

Changing IT partner sounds painful. Frontrow makes it four steps.

A free 30-minute chat

Frontrow maps your setup

A plan with a price and a return

Frontrow runs it, and keeps it running

Your team isn’t short of capability.They’re short of hours.

A mining-services group running distributed sites on one Microsoft stack.

Distributed mining-services operations, run on one Microsoft stack

The challenge

What Frontrow did

Tell Frontrow what’s slowing your team down.

Your team isn’t short of capability.
They’re short of hours.