Managed Services
IT THAT RUNS.
SO YOU DON'T HAVE TO.
Proactive managed IT for multi-site and regional Australian operations. Essential Eight aligned. Microsoft-first. Co-managed if you have an internal IT lead, fully managed if you don't.
What's included
Everything your IT function should quietly do.
24/7 monitoring & response
Endpoints, identities, cloud workloads and network — watched, triaged, resolved.
Essential Eight aligned security
Patching, MFA, application control, admin privilege, backups, macro controls. Board-reportable.
Microsoft 365 operations
Tenant health, licence governance, Teams, SharePoint, Exchange, Intune — managed as one surface.
Endpoint management
Intune policies, app deployment, device lifecycle, zero-touch provisioning across every office.
Backup & recovery
M365 and infrastructure backups, tested restores, documented RTO/RPO that meets your auditor.
Vendor liaison
Your ISP, your printer company, your line-of-business app vendor. One call to us — we handle the rest.
Why Frontrow
Four things most MSPs don't do.
Multi-site, regional-aware
We run IT across mining, logistics and regional operations from Brisbane to the NT. Our support model assumes remote sites, patchy connectivity and FIFO teams — not a CBD tower.
Co-managed option
Got an internal IT lead? We slot in around them — taking the out-of-hours, the specialist work, the Microsoft depth — and hand off the day-to-day they want to keep.
Board-grade reporting
Monthly reports your executive team can actually read. Essential Eight posture, ticket trends, cost optimisation, risk. Not a ticket dump.
No surprise bills
Predictable monthly cost. Fixed scope, fixed price, fixed SLA. Project work is scoped separately — never slipped in through support.
From a client
"Expert team, high service levels, competitive solutions — and real expertise with geographically distributed operations across Australia."
Let's run a Managed Services review.
30 minutes. We'll pressure-test your current support model — response times, security posture, cost — and tell you what's fine and what's not.