- Where is Frontrow based for Rockhampton work?
- Frontrow runs Central Queensland support from its Mackay office at Suite 9, 92 Wood Street, with senior architects pulled in from Brisbane when scope needs them. Mackay and Rockhampton sit on the same regional corridor, so on-site work across the Fitzroy region is part of the normal model rather than a special trip.
- What kind of Rockhampton businesses does Frontrow work with?
- Mid-market businesses across beef and agribusiness, mining and resources services, regional professional services and local-government adjuncts. Anywhere a multi-site or remote-workforce IT model matters and where a metro-only provider would struggle to show up.
- Does Frontrow cover cyber security and Essential Eight in Rockhampton?
- Yes. Frontrow aligns Central Queensland clients to the Essential Eight using the Microsoft 365 security stack they already pay for — MFA, application control, patching and backups, reported in a way an executive team or auditor can read.
- What is different about Central Queensland IT?
- Distributed sites along the Fitzroy and inland to the basins, heavier reliance on cellular backhaul at remote operations, project-based crews that change the device and identity model, and severe-weather continuity planning. Frontrow designs managed IT for those realities rather than against them.
- What does managed IT support cost for a Rockhampton business?
- Most Central Queensland businesses land on a fixed monthly fee per user that covers support, security and Microsoft 365 management, with the rate shaped by user count, server footprint and compliance obligations. Frontrow's managed IT cost calculator gives a realistic AUD range in a few minutes, and a fixed quote follows a short discovery conversation about sites, systems and priorities.
- Is the Essential Eight relevant to agribusiness processors and health providers in Rockhampton?
- Yes, and it is becoming a commercial requirement rather than a government-only concern. Processors and exporters field cyber security questions from the supply chains they sell into, and health providers hold some of the most sensitive records in Central Queensland. Frontrow's Essential Eight readiness tool shows where a business stands today, and most of the controls can be met with Microsoft 365 rather than another shelf of new products.
- What should Rockhampton businesses do about Windows 10 fleets and ageing servers?
- Free Windows 10 support ended in October 2025, and the paid Extended Security Updates that follow rise in price each year, so ESU is a bridge rather than a destination. Frontrow plans staged Windows 11 and server refreshes around regional realities like freight lead times and seasonal workloads, keeps ESU cover only where a line-of-business application genuinely cannot move yet, and has published a plain-English guide to the ESU position for Australian businesses in its insights.