Frontrow Technology

Gladstone · Industrial Coast · Central QLD

Managed IT,
Gladstone.

Managed IT and cyber security for Gladstone and the industrial coast. Frontrow runs your Microsoft 365, security and day-to-day support — built for the place: LNG and alumina supply chains, port logistics, shift-based crews and supply-chain security pressure.

Talk to the Central QLD teamSee cyber security

Why local matters

The difference a local provider makes.

Distance changes the support model for the industrial coast. The provider that has stood in your server room answers a different way to the one that has only ever seen a network diagram.

A city MSP emails you a plan and has never seen your site.

Frontrow runs IT for Gladstone and the industrial coast with senior people who work the Central Queensland corridor, backed from the Mackay office.

On-site reach along the coast, from engineers who already know the supply-chain pressure local operators face.

Industrial-coast context

Who Frontrow runs IT for in Gladstone.

A metro provider can email you a security policy. A provider who works the Central Queensland corridor knows what a prime contractor's supply-chain questionnaire actually asks for, and builds the evidence to answer it.

  • LNG, alumina and heavy industry

    Gladstone runs on processing and export — LNG trains on Curtis Island, alumina refining and aluminium smelting. Frontrow supports the contractors, engineering firms and service providers around those plants, where uptime and security posture are scrutinised by prime contractors.

  • Port and supply chain

    One of Australia's largest multi-commodity ports sits at the centre of the local economy. Frontrow runs IT for the logistics, freight-forwarding and supply-chain firms that keep cargo moving, with a support model that assumes shift work and 24/7 operations.

  • Industrial services and trades

    Fabrication, maintenance, scaffolding and shutdown crews work to demanding plant schedules. Frontrow builds IT for project-based engagements and mobile crews, with identity and device management tuned to rosters rather than a 9-to-5 office.

  • Cyber and supply-chain assurance

    Heavy-industry primes increasingly push security expectations down their supply chain. Frontrow aligns Gladstone businesses to the Essential Eight so they can answer a prime contractor's security questionnaire with evidence, not a promise.

What managed IT covers

Everything your IT function should quietly do.

  • 24/7 monitoring and response

    Endpoints, identities, cloud workloads and network — watched, triaged and resolved.

  • Essential Eight aligned security

    Patching, MFA, application control, admin privilege, backups and macro controls. Board-reportable.

  • Microsoft 365 operations

    Tenant health, licence governance, Teams, SharePoint, Exchange and Intune — managed as one surface.

  • Endpoint management

    Microsoft Intune policies, app deployment, device lifecycle and zero-touch provisioning across every site.

  • Backup and recovery

    Microsoft 365 and infrastructure backups, tested restores and documented RTO and RPO that meets your auditor.

  • Vendor liaison

    Your ISP, your printer company, your line-of-business app vendor. One call to Frontrow and the rest is handled.

Designed for the place

Built for round-the-clock industry, not a 9-to-5 office.

Shift work and 24/7 operations, project and shutdown crews that change the device and identity model, supply-chain security pressure from large primes, and a continuity plan for when severe weather closes a site. Frontrow designs managed IT around those realities.

Got an internal IT person? Frontrow slots in around them on a co-managed model — taking the out-of-hours, the Microsoft depth and the specialist work, and handing back the day-to-day they want to keep.

Real office, real people

Frontrow supports Gladstone and the industrial coast from its Mackay office:

Suite 9, 92 Wood Street, Mackay QLD 4740

Microsoft Partner · operating since 2018 · 5× Microsoft MVP on the team. Senior architects pulled in from Brisbane when scope needs them.

Call 1300 012 466

FAQ — Gladstone

What Frontrow hears from industrial-coast businesses.

Where is Frontrow based for Gladstone work?
Frontrow runs Central Queensland support from its Mackay office at Suite 9, 92 Wood Street, with senior architects pulled in from Brisbane when scope needs them. Gladstone, Rockhampton and Mackay sit on the same regional corridor, so on-site work along the industrial coast is part of the normal model rather than a special trip.
What kind of Gladstone businesses does Frontrow work with?
Mid-market businesses across LNG and alumina supply chains, port and logistics, industrial services and trades, and regional professional services. Anywhere shift work, project-based crews or supply-chain security expectations make the IT model harder than a standard office.
Can Frontrow help us meet a prime contractor's cyber requirements?
Yes. Frontrow aligns Gladstone businesses to the Essential Eight using the Microsoft 365 security stack they already pay for — MFA, application control, patching and backups — and reports posture in a form a prime contractor's procurement or security team will accept.
What is different about industrial-coast IT?
Round-the-clock operations, shift-based access patterns, project and shutdown crews that change the device and identity model, supply-chain security pressure from large primes, and severe-weather continuity planning. Frontrow designs managed IT for those realities rather than against them.

Across the region

Managed IT across Central and North Queensland.

Industrial-coast support. Brisbane-grade delivery.

Frontrow runs Gladstone and the industrial coast from its Mackay office, works with Central QLD businesses every day, and has senior architects a phone call away.

Talk to a senior consultant1300 012 466