- Do you have an office in Albury or Wodonga?
- No — Frontrow's offices are in Brisbane, Mackay, Townsville and Adelaide. Frontrow services Albury, Wodonga and the border region remotely from Adelaide, with the same senior, certified people who run IT for clients across QLD, NSW and SA, and schedules on-site visits when work genuinely needs hands on the ground. The honest version: most managed IT is delivered remotely regardless of address, and Frontrow won't claim a local shopfront it doesn't have.
- Can one IT provider cover sites in NSW and Victoria?
- Yes — and for Albury Wodonga businesses it's usually the better structure. A Microsoft 365 tenant doesn't care where the border runs: Frontrow builds one tenant, one identity plane and one security posture across sites in both states, then plans continuity for the part that genuinely is different — two SES organisations, two power networks and two sets of road closures. One provider, one contract, one number to call from either side of the river.
- Who does Frontrow provide IT support for in Albury and Wodonga?
- Private clinics, specialists and allied-health providers working around Albury Wodonga Health; the trades, logistics and services firms supplying the Defence precinct at Bandiana and Latchford; manufacturers and freight operators from Mars Petcare's scale down to single-site workshops, including businesses positioning around the NEXUS precinct at Ettamogah; and the education-adjacent and professional-services firms across both cities. Anywhere senior, security-led managed IT matters more than a local address.
- What does IT support cost in Albury Wodonga?
- Frontrow prices managed IT as a fixed monthly fee scoped to your users, devices and security posture — no published rate card, because an honest price needs a scope. The managed IT cost calculator on this site models the in-house versus managed comparison, and a firm quote comes from a short scoping conversation.
- We supply into the Defence precinct at Bandiana. What security posture do we need?
- Expectations vary by contract, but the practical baseline Defence-adjacent suppliers are asked to demonstrate is the Essential Eight — patching, MFA, application control, restricted admin privilege, backups and the rest. Frontrow implements those controls on the Microsoft 365 platform most businesses already pay for, and documents the posture so it can be shown to a procurement team rather than just asserted.
- Can we get enterprise-grade internet on both sides of the border?
- Often, yes. Albury / Lavington appears on the NSW list of nbn Business Fibre Zones and Wodonga on the Victorian list, so eligible business premises in either city can order enterprise-grade fibre. Frontrow checks eligibility address by address and runs the carrier conversation as part of vendor liaison.
- If you're not local, why use Frontrow over an Albury or Wodonga MSP?
- Albury Wodonga has genuine local IT providers, and Frontrow won't pretend otherwise. The case for Frontrow is depth: a Microsoft Partner since 2018 with Modern Work and AI specialisation and a 5× Microsoft MVP on the team — senior capability a single-office regional provider often can't keep on staff — plus an engagement built for two-state operations rather than adapted to them. For monitoring, Microsoft 365, Essential Eight and Copilot work, the senior person is on the call no matter where the desk is.
- Is this fully managed IT services, or can you co-manage with our internal IT person?
- Either. Frontrow runs IT fully managed for businesses without an internal team, and co-manages for those with an IT lead — taking the out-of-hours, the Microsoft depth and the specialist work, and handing back the day-to-day they want to keep.