What Viva Insights does
Viva Insights analyses Microsoft 365 data – email, meetings, chats – to provide personalised and aggregated insights. Individuals see their focus time, meeting load, and response times. Managers gain visibility into team meeting habits and collaboration patterns. Leaders can identify organisational trends impacting productivity. The core purpose is to improve employee well-being and optimise workflows, not to track individual employee activity in a granular sense. Data is presented in dashboards and reports, designed to be actionable and promote positive change.
Viva Insights in Australian tenants today
Australian organisations utilising Viva Insights must carefully consider the OAIC’s guidance on employee monitoring and the Privacy Act 2024. While Viva Insights data is aggregated, it’s crucial to avoid any practices that could be perceived as intrusive or unfair. Deploying Viva Insights requires a transparent approach with employees, outlining how data is used and ensuring compliance with Fair Work principles. APRA CPS 234 and CPS 230 also highlight the importance of responsible data management and cybersecurity, which extend to employee-facing tools like Viva Insights. The Australian Voluntary AI Safety Standard will further shape expectations around responsible AI deployment.