Free tool · 3 minutes
M365 USAGE TOOL.
Most Microsoft 365 plans carry far more than the handful of apps a team actually opens. Find out what is hiding in yours, and what it is costing you not to use it.
Step 1 of 4
How big is your organisation?
We'll use this to estimate your total spend and scale the recommendations. Change the seat count if you know it exactly.
FAQ
Common questions on Microsoft 365 licence usage
- Why do businesses use so little of their Microsoft 365 licence?
- Most organisations buy Microsoft 365 E3 or Business Premium for the core apps — Outlook, Teams, OneDrive, SharePoint — and never deploy the rest. Entitlements such as Defender for Office 365, Intune, Entra ID P1 or P2, Purview, Loop, Bookings, Stream, Viva and the bundled Power Platform rights sit unused. The tool surfaces the entitlements that are typically on the shelf for your plan so you can either turn them on or downgrade.
- Is the tool a real tenant audit?
- No. It is a desk-research version: you tell it your plan, your user count and your rough usage profile, and it shows the typical shelfware footprint. A real audit pulls the actual Microsoft 365 admin centre data, Defender adoption, Intune enrolment counts and Entra sign-in volumes. Frontrow can run that real audit; the desk version is the free starting point.
- What does licence waste usually look like in practice?
- In the licence reviews Frontrow runs for Australian mid-market tenants, the recurring pattern is spend that is either unused or duplicated by third-party tools the bundled entitlements would already replace. The most common duplications are third-party email security (Defender for Office 365 already covers it), third-party mobile device management (Intune already covers it), third-party identity controls (Entra Conditional Access already covers it) and third-party diagramming (Visio Plan 2 in E5 already covers it). The size of the gap is tenant-specific, which is what the tool is for.
- Should I downgrade my licence or turn the unused features on?
- Both are valid plays. If you bought E5 for the security stack but only use the core apps, deploying Defender, Intune, Purview and Entra ID P2 often pays for the licence on its own, because it lets you retire the third-party tools doing the same jobs. If you genuinely will not use the bundled features, downgrading to E3 with targeted add-ons, or moving frontline staff to the F-series, reduces per-seat cost. The size of that reduction depends entirely on your seat mix, which is why the tool asks for it rather than quoting a percentage.
- Does the tool tell me what to switch off?
- It tells you what's typically on the shelf for your plan. Frontrow's paid licence right-sizing service produces the exact tenant-specific switch-off / downgrade plan with line-item AUD savings. The free tool gets you to the conversation.