Sunshine Coast · Maroochydore · QLD
Frontrow runs managed IT, Microsoft 365 and cyber security for Sunshine Coast businesses — the health cluster around the $1.8 billion Sunshine Coast University Hospital at Birtinya, the professional and technology firms moving into the new 53-hectare Maroochydore city centre, food and agribusiness producers, and the services firms behind them. Delivered by senior, certified people from Brisbane, around ninety minutes down the Bruce — close enough that on-site visits are genuinely practical.
Why local knowledge matters
The Sunshine Coast is mid-transformation — a university hospital less than a decade old, a CBD literally under construction, and established food and trades businesses growing alongside it. The provider that plans for a region changing this fast answers a different way to the one selling last decade's template.
Frontrow runs IT for Sunshine Coast businesses with senior engineers, a modern Microsoft-first stack, and an on-site schedule backed from Brisbane, ninety minutes down the Bruce.
A provider that understands a region building its next decade and plans for it, not one surprised by it.
Honest about the address
Frontrow's offices are in Brisbane, Mackay, Townsville and Adelaide — not the Sunshine Coast. Rather than pretend otherwise, Frontrow services the coast from the Brisbane team, and with Maroochydore roughly 100 km up the Bruce Highway, on-site visits are a scheduled, practical part of the engagement rather than a special occasion.
Frontrow has been a Microsoft Partner since 2018, with Modern Work and AI specialisation and a 5× Microsoft MVP on the team. For monitoring, Microsoft 365, Essential Eight and Copilot work, that depth reaches a Sunshine Coast business the same way it reaches a Brisbane one — the senior architect on the call, wherever the desk happens to be.
The $1.8 billion Sunshine Coast University Hospital opened at Birtinya in 2017 with 450 beds and capacity to expand — and around the public hub sits a growing network of private, specialist and allied-health providers. Frontrow runs Microsoft 365, backups and Essential Eight aligned controls so a provider can prove its security posture and keep patient-facing systems available.
Maroochydore City Centre is a 53-hectare greenfield CBD rising on a former golf course — one of the largest urban regeneration projects in the country, master-planned with smart-city infrastructure including Australia's first CBD-scale underground automated waste collection system. Frontrow supports the professional, property and technology businesses setting up in and around it, with the modern Microsoft stack a new-build office deserves.
Sunshine Coast Council puts the region's food and agribusiness industry at $796 million, with significant growth in strawberries, macadamias, pineapples and tomatoes and a processing sector behind it. Frontrow runs IT for producers, processors and the businesses in their supply chains — production systems, packhouse connectivity and the food-safety record-keeping that can't go missing.
Accounting, legal, financial services, engineering, construction and property businesses service one of Australia's fastest-changing regions — firms that run on documents, deadlines and multi-party email. Frontrow manages the Microsoft 365 estate, the identity security and the compliance posture their clients increasingly expect suppliers to evidence.
What managed IT covers
Endpoints, identities, cloud workloads and network — watched, triaged, resolved.
Patching, MFA, application control, admin privilege, backups, macro controls. Board-reportable.
Tenant health, licence governance, Teams, SharePoint, Exchange, Intune — managed as one surface.
Intune policies, app deployment, device lifecycle, zero-touch provisioning across every office.
M365 and infrastructure backups, tested restores, documented RTO/RPO that meets your auditor.
Your ISP, your printer company, your line-of-business app vendor. One call to us — we handle the rest.
Designed for the Sunshine Coast
A national MSP can sell a generic plan and a local one can sell a local address. Frontrow brings senior Microsoft and cyber depth to a region where a $1.8 billion university hospital opened in 2017, a 53-hectare greenfield CBD is rising at Maroochydore with smart-city infrastructure designed in from the start, and a $796 million food and agribusiness industry works behind it — a region whose businesses deserve IT built this decade.
Frontrow has no Sunshine Coast shopfront. Day-to-day support, monitoring and the Microsoft depth run from the Brisbane team — and with Maroochydore roughly 100 km up the Bruce Highway, around ninety minutes' drive, on-site visits are genuinely practical and scheduled as part of the engagement. The model is the senior architect on the call — not a junior at a local desk.
Maroochydore, Caloundra, Wurtulla–Birtinya and Noosa all appear on nbn's published Business Fibre Zone list, which changes the cost and availability of enterprise-grade fibre for premises inside those zones. Frontrow scopes connectivity from the zone maps and the address, not from assumptions — and designs for the sites that sit outside them.
South East Queensland's summer storm season brings wind, hail, flash flooding and power interruptions somewhere every year. Frontrow designs cloud-first: identity, files and phones in Microsoft 365 rather than a server in a back office, so if a site loses power or access, the business keeps running from wherever staff are.
Health providers, professional firms and food businesses all attract security expectations — from regulators, insurers, supermarket supply programs and their own clients. Frontrow aligns controls to the Essential Eight and reports posture in terms a board or a supplier questionnaire will accept.
Business continuity
South East Queensland's summer storm season brings wind, hail, flash flooding and power interruptions somewhere in the region every year. For a clinic mid-session, a packhouse mid-harvest or a firm mid-deadline, the exposure isn't only the weather — it's what an unreachable site, a power interruption or a cut link does to work that can't wait for it to pass.
Continuity should be designed before the next storm cell forms, not after it.
If the office is unreachable, work shouldn't stop with it. Frontrow puts identity, files and phones in Microsoft 365 — not on a server in a back office — so staff keep working from wherever they are.
Off-site, geographically separate backups with tested restores and documented RTO/RPO. A backup drive in the same building as the server is not a continuity plan.
UPS on the comms rack, mobile-broadband failover on the router, and a documented plan for who calls whom and what comes back first — designed so a practice, packhouse or office rides out an interruption instead of going dark with it.
Plan it with real numbers
Frontrow publishes the tools it uses in scoping conversations, free and without a sign-up wall — so a Sunshine Coast business can put numbers around cost, security posture and end-of-support exposure before the first call.
Maroochydore, Caloundra, Wurtulla–Birtinya and Noosa all appear on nbn's published Business Fibre Zone list, which changes the cost and availability of enterprise-grade fibre inside those zones. Frontrow checks every address against the zone maps before quoting connectivity, and designs failover for the sites that sit outside them.
A clinic at Birtinya, an office in the new Maroochydore CBD, a packhouse in the hinterland — they don't all get the same link. Frontrow designs SharePoint, Teams and Intune for mixed connectivity, so the slowest site in the fleet isn't the one that breaks the model.
Co-managed option
Plenty of Sunshine Coast operations already have someone who keeps the lights on. Frontrow co-manages — taking the out-of-hours, the Microsoft depth, the security and the specialist project work — and hands back the day-to-day that team wants to keep. Fully managed if there's no internal IT at all.
Fixed scope, fixed price, fixed SLA. Project work is scoped separately, never slipped in through support.
Monthly reports an executive team can read — Essential Eight posture, ticket trends, risk — not a ticket dump.
From a client
"Expert team, high service levels, competitive solutions — and real expertise with geographically distributed operations across Australia."
FAQ — the Sunshine Coast
Explore
The national managed IT model Frontrow delivers onto the Sunshine Coast.
Essential Eight, delivered on the Microsoft 365 you already pay for.
Frontrow's home office, ninety minutes down the Bruce — where Sunshine Coast delivery is backed from.
Talk to Frontrow
No call centre and no discovery-call runaround. Send the form and a senior consultant replies the same business day — with an actual view on your situation, not a brochure.
No Sunshine Coast shopfront — Frontrow services the coast from Brisbane, around ninety minutes down the Bruce, with on-site visits a practical, scheduled part of the engagement and the senior architects a phone call away.
