Frontrow Technology

Geelong · Bellarine · Greater Geelong

Managed IT for Geelong.
Built for Victoria's second city.

Frontrow runs managed IT, IT support, Microsoft 365 and cyber security for Geelong, Lara, Corio and the Bellarine — the health and insurance hubs, the manufacturers working through the post-Ford transition, and the freight chain around the port and Avalon Airport. Serviced remotely by senior, certified people, with on-site visits scheduled when the work needs them.

Why local knowledge matters

The difference regional understanding makes.

Geelong runs on hospital rosters, refinery and port shifts, a university calendar and a peninsula full of commuters. The provider that plans for those realities answers a different way to the one selling a capital-city template.

A Melbourne MSP treats Geelong as an outer suburb and sends a plan that assumes every site is a CBD office with the same link and the same hours.

Frontrow runs IT for Greater Geelong businesses with senior engineers, security evidence shaped for health, insurance and industrial customers, and a planned on-site schedule backed from Adelaide.

A provider that plans for a regional capital with a port, an airport and a peninsula, not one surprised by it.

Honest about the address

No Geelong shopfront. Senior delivery either way.

Frontrow's offices are in Brisbane, Mackay, Townsville and Adelaide — not Geelong. Rather than pretend otherwise, Frontrow services Geelong and the Bellarine remotely from the Adelaide team, and schedules on-site visits when a job genuinely needs hands on the ground.

Frontrow has been a Microsoft Partner since 2018, with Modern Work and AI specialisation and a 5× Microsoft MVP on the team. For monitoring, Microsoft 365, Essential Eight and Copilot work, that depth reaches a Geelong business the same way it reaches an Adelaide one — the senior architect on the call, wherever the desk happens to be. Copilot work for the region has its own page: Microsoft 365 Copilot for Geelong.

  • Health, insurance and the government hubs

    Geelong has become a health and services city. Barwon Health runs University Hospital Geelong on Ryrie Street and twenty-odd sites across the region, and GMHBA, the not-for-profit health insurer founded in 1934 with roots in a 1927 cement workers' benefits scheme at Fyansford, is headquartered here and runs its own eye, dental and GP clinics. The Transport Accident Commission moved its headquarters to Geelong, and WorkSafe Victoria has been based at 1 Malop Street since 2018. Frontrow supports the clinics, allied health practices, insurers' suppliers and professional firms that orbit those hubs: records that must stay available, identity that must be auditable, and a security posture a procurement team will accept.

  • Manufacturing after Ford and Alcoa

    Ford's Geelong engine plant stopped production on 7 October 2016, and the Alcoa Point Henry smelter closed in 2014 after five decades. What stayed is leaner and more specialised: advanced manufacturing, food processing, and the Viva Energy refinery at Corio, one of only two operating petroleum refineries left in Australia. Frontrow runs IT for the engineering, fabrication and supply firms in that transition — production-adjacent systems patched without stopping a line, and the supplier security evidence big customers now ask for.

  • The port, the airport and the freight chain

    The Port of Geelong on Corio Bay is Australia's sixth-largest by tonnage, moving crude oil and petroleum products, export grain, woodchips, alumina and fertiliser, with the Spirit of Tasmania sailing from Corio Quay since October 2022. Avalon Airport at Lara is an international airport, served by Jetstar since 2004 and home to the Australian International Airshow every second year since 1992. Frontrow supports the transport, logistics, customs and aviation-adjacent businesses that depend on that infrastructure, where a device fleet is spread across depots and a shift never waits for business hours.

  • Education and the Bellarine

    Deakin University's Waurn Ponds and Geelong Waterfront campuses and the Gordon Institute of TAFE, descended from the Gordon Memorial Technical College of 1888, train the region's workforce. Out on the Bellarine Peninsula, Ocean Grove, Drysdale and Leopold have grown as commuter and sea-change towns, with Queenscliff and Portarlington on the bay. Frontrow runs IT for the training providers, professional practices and trades businesses across that spread, from the CBD to the coast.

What managed IT covers

Everything your IT function should quietly do.

  • 24/7 monitoring & response

    Endpoints, identities, cloud workloads and network — watched, triaged, resolved.

  • Essential Eight aligned security

    Patching, MFA, application control, admin privilege, backups, macro controls. Board-reportable.

  • Microsoft 365 operations

    Tenant health, licence governance, Teams, SharePoint, Exchange, Intune — managed as one surface.

  • Endpoint management

    Intune policies, app deployment, device lifecycle, zero-touch provisioning across every office.

  • Backup & recovery

    M365 and infrastructure backups, tested restores, documented RTO/RPO that meets your auditor.

  • Vendor liaison

    Your ISP, your printer company, your line-of-business app vendor. One call to us — we handle the rest.

Designed for Greater Geelong

Built for the city that anchors the Barwon region.

A national MSP can sell a generic plan and a local one can sell a local address. Frontrow brings senior Microsoft and cyber depth to a city whose hospital network, insurers, port, airport and university carry a region far bigger than the city itself. The same team runs IT for the aged care and healthcare sector and for local government clients, and services the wider coast the same way, including Warrnambool to the west.

  • Senior people, serviced remotely

    Frontrow has no Geelong office. Day-to-day support, monitoring and the Microsoft depth run remotely from the Adelaide team, with on-site visits scheduled when hands-on work genuinely needs them. The engagement model is the senior architect on the call, not a junior at a local desk.

  • Victoria's second city, not a Melbourne suburb

    Geelong sits about 75 km south-west of Melbourne at the western end of Corio Bay, and has been Victoria's second-largest city since the 1930s. ABS counted about 23,600 businesses across Greater Geelong at June 2025, more than Townsville and Cairns combined. Frontrow treats it as the regional capital it is, with its own hospital network, port, airport and university, rather than as an outer-ring extension of the capital.

  • Honest about connectivity

    A Geelong CBD office, a Lara depot near Avalon and a clinic at Ocean Grove will not all get the same link. Frontrow scopes connectivity from what each address can actually get, fixed-line where it exists and business-grade wireless or 4G/5G failover where it doesn't, and designs systems to keep working through a slow or interrupted connection.

  • Supply-chain-grade security

    Health services, insurers, government agencies and refinery or port operators all push security expectations down to their suppliers. Frontrow aligns controls to the Essential Eight on the Microsoft 365 stack a business already pays for, and reports posture in terms a procurement team or a board will accept.

Business continuity

A region with one of Australia's two refineries. Design for the day a site is off-limits.

Geelong's economy is built around big, single-site assets: the refinery at Corio, the port on Corio Bay, the hospital on Ryrie Street, the airport at Lara. When one of them has an incident, the exclusion zone, the road closure or the power interruption reaches the businesses around it long before it reaches the news.

Continuity for a Geelong business means assuming the office, or the street it sits on, will be unreachable for a day at some point, and designing so that work moves rather than stops. Identity, files and phones in Microsoft 365, a second path out of the building, and backups that don't live beside the server.

  • Cloud-first, site-optional

    If the office is unreachable, work shouldn't stop with it. Frontrow puts identity, files and phones in Microsoft 365 — not on a server behind one door — so staff keep working from home, from the Bellarine or from a client's site.

  • A second path out of the building

    4G/5G failover so an office isn't hostage to a single fixed line. No failover survives every event, but separate paths turn most outages into a slow afternoon instead of a lost week.

  • Backups outside the building

    Off-site, geographically separate backups with tested restores and documented RTO/RPO. A backup drive in the same room as the server protects against nothing that matters.

Plan it with real numbers

Free tools before you talk to anyone.

Frontrow publishes the tools it uses in scoping conversations, free and without a sign-up wall — so a Geelong business can put numbers around cost, security posture and end-of-support exposure before the first call.

  • Connectivity scoped honestly

    Frontrow quotes from what each address can actually get — fixed-line where it exists, business-grade wireless or 4G/5G failover where it doesn't — and builds offline tolerance in from the start rather than promising fibre the street can't order.

  • Built for split sites

    A head office in the CBD, a depot at Lara near Avalon, a clinic at Ocean Grove and a site at Corio — they don't all get the same link. Frontrow designs SharePoint, Teams and Intune for offline-then-sync usage and mixed connectivity, so the slowest site in the fleet isn't the one that breaks the model.

Co-managed option

Got an internal IT lead? Frontrow slots in around them.

Plenty of Geelong operations already have someone who keeps the lights on. Frontrow co-manages — taking the out-of-hours, the Microsoft depth, the security and the specialist project work — and hands back the day-to-day that team wants to keep. Fully managed if there's no internal IT at all.

  • Predictable monthly cost

    Fixed scope, fixed price, fixed SLA. Project work is scoped separately, never slipped in through support.

  • Board-grade reporting

    Monthly reports an executive team can read — Essential Eight posture, ticket trends, risk — not a ticket dump.

From a client

"Expert team, high service levels, competitive solutions — and real expertise with geographically distributed operations across Australia."
Brad Atkinson · 2MT Mining Services

FAQ — Geelong & the Bellarine

What Geelong businesses ask Frontrow.

Do you have an office in Geelong?
No — Frontrow's offices are in Brisbane, Mackay, Townsville and Adelaide. Frontrow services Geelong, Lara, Corio and the Bellarine remotely from the Adelaide team, with the same senior, certified people who run IT for clients across QLD, NSW and SA, and schedules on-site visits when work genuinely needs hands on the ground. The honest version: most managed IT is delivered remotely regardless of address, and Frontrow won't claim a local shopfront it doesn't have.
If you're not local, why use Frontrow over a Geelong MSP?
Depth. Frontrow has been a Microsoft Partner since 2018 with Modern Work and AI specialisation and a 5× Microsoft MVP on the team — senior capability a single-office regional provider often can't keep on staff. For monitoring, Microsoft 365, Essential Eight and Copilot work, the senior person is on the call no matter where the desk is.
What kind of Geelong businesses do you run IT for?
Clinics, allied health and professional firms around the Barwon Health, GMHBA, TAC and WorkSafe hubs, engineering and manufacturing businesses working through the post-Ford transition, transport and logistics operators around the Port of Geelong and Avalon Airport, training providers, and the trades and practices spread from the CBD to Ocean Grove and Queenscliff. Anywhere senior, security-led managed IT matters more than a local address.
Can you support a manufacturer or a port-adjacent operation?
Yes. Production and freight environments run on shifts and on systems that can't wait for Monday. Frontrow patches production-adjacent IT without interrupting runs, manages identity for a workforce that changes across shifts and sites, and handles the supplier security questionnaires that refinery, port and defence-adjacent customers now send.
Can you help with Microsoft 365 Copilot as well as managed IT?
Yes. Frontrow's Copilot readiness, licensing and rollout work for Geelong is covered on its own page at /copilot-geelong. Managed clients get the two joined up: tenant hygiene, data governance and Essential Eight controls first, so a Copilot deployment lands on a tenant that's ready for it rather than one that leaks.
How do you handle a business spread from Lara to the Bellarine?
By designing for the spread rather than the head office. Lara is 18 km north-east of the Geelong CBD, Ocean Grove and Queenscliff are out on the peninsula, and a Corio site sits beside the refinery. Frontrow builds SharePoint, Teams and Intune for mixed connectivity and offline-then-sync use, so the slowest site in the fleet isn't the one that breaks the model.
Some of our machines are still on Windows 10 — is that a problem?
It's a countdown. Windows 10 reached end of support in October 2025, and Extended Security Updates only buy time — at a rising price. Frontrow's free Microsoft end-of-support exposure check shows which devices and servers in a fleet are running out of road, and managed clients get a planned, budgeted upgrade path instead of a surprise.
Is this fully managed, or can you co-manage with our internal IT person?
Either. Frontrow runs IT fully managed for businesses without an internal team, and co-manages for those with an IT lead — taking the out-of-hours, the Microsoft depth and the specialist work, and handing back the day-to-day they want to keep.

Explore

Where to go next.

Talk to Frontrow

Get a straight answer about IT in Geelong

No call centre and no discovery-call runaround. Send the form and a senior consultant replies the same business day — with an actual view on your situation, not a brochure.

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1300 012 466
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  • You get — a written next step either way. No obligation.

Greater Geelong coverage. Senior delivery behind it.

No Geelong shopfront — Frontrow services Geelong and the Bellarine remotely from Adelaide, with on-site visits when the work calls for them, and the senior architects a phone call away.