Frontrow Technology

Mackay · Bowen Basin · QLD

Microsoft 365,
Mackay.

Microsoft Partner with an office in Mackay. Frontrow runs Microsoft 365, SharePoint, Teams, Intune and Copilot for Bowen Basin businesses — set up properly for remote sites, cellular-only crews and the crushing-season calendar, not a generic CBD template.

Talk to the Mackay teamSee modern workplace

Why local matters

The difference a local provider makes.

Distance changes the support model for the Bowen Basin. The provider that has stood in your server room answers a different way to the one that has only ever seen a network diagram.

A city MSP emails you a plan and has never seen your site.

Frontrow sets up Microsoft 365 from an office at Suite 9, 92 Wood Street, Mackay, with senior architects on the work.

On-site, same-day reach across the basin, from people who have been to your site.

Bowen Basin context

Microsoft 365 set up for the basin, not the boardroom.

A reseller can sell you licences from anywhere. Getting SharePoint, Teams and Copilot to work for a coal-services firm with crews on the basin and an office in town is a different job. Frontrow has a base at Suite 9, 92 Wood Street and does that job locally.

Frontrow has been a Microsoft Partner since 2018, with Modern Work and AI specialisation and a 5× Microsoft MVP on the team. That depth shows up in Mackay the same way it does in Brisbane.

  • SharePoint and Teams for multi-site operators

    Mining-services and agribusiness operators in the region run a town office plus site offices and field crews. Frontrow builds SharePoint and Teams for offline-then-sync usage so a remote crew on cellular isn't stranded when the link is poor.

  • File servers off the rack and into M365

    Plenty of Mackay businesses still run an ageing on-site file server. Frontrow migrates it into governed SharePoint and OneDrive with permissions and metadata intact — no F: drive chaos carried into the cloud.

  • Intune for FIFO and seasonal devices

    Rotating coal-region rosters and seasonal cane-and-mill workforces break the 9-to-5 device assumptions most setups rely on. Intune policies and Conditional Access are built for the roster, with zero-touch provisioning across every office.

  • Copilot readiness, then Copilot

    Microsoft 365 Copilot only pays off once identity, permissions and SharePoint structure are sorted. Frontrow does the readiness work first, then turns Copilot on for the people who will actually use it — drafting, summarising, catching up after a swing.

FAQ — Mackay

What Mackay businesses ask Frontrow.

Do you actually have people in Mackay?
Yes. Frontrow's Mackay office is at Suite 9, 92 Wood Street, Mackay QLD 4740. Microsoft 365 work — tenant setup, SharePoint and Teams rollouts, Intune and Copilot readiness — runs from that office for clients across the Bowen Basin and Central Queensland, with senior architects pulled in from Brisbane and Adelaide when scope needs them.
What kind of Mackay businesses do you set up on Microsoft 365?
Coal-services and mining-equipment firms feeding the Bowen Basin, sugar and agribusiness operators, healthcare and aged-care providers, local government and the logistics businesses around the port. The common thread is a multi-site or remote-workforce operation where a single, governed M365 environment matters more than a pile of disconnected apps.
Can Frontrow get us onto Copilot, or just classic Microsoft 365?
Both. Frontrow's AI lead Daniel Brown (5× Microsoft MVP) architects Microsoft 365 Copilot and agentic AI work for Mackay clients the same way he does for Brisbane or Adelaide. Copilot only pays off once identity, permissions and SharePoint structure are in order, so the readiness work and the licence decision happen together, not as an afterthought.
We pay for Microsoft 365 but barely use it. Can you fix that?
That is the most common starting point. Frontrow audits the licences you already hold, moves shared files off ageing servers into governed SharePoint, sets up Teams properly and turns on the security controls included in the plan. Most Mackay operations are paying for far more capability than they use.

Explore

Where to go next.

Mackay office. Microsoft depth behind it.

Suite 9, 92 Wood Street, Mackay QLD 4740. Frontrow works with Bowen Basin and Central Queensland businesses every day, and the senior Microsoft 365 and Copilot architects are a phone call away.

Talk to a senior consultant1300 012 466