- Do you have an office in Gosford?
- No — Frontrow's offices are in Brisbane, Mackay, Townsville and Adelaide. Frontrow services Gosford and the Central Coast remotely from Brisbane, with the same senior, certified people who run IT for clients across QLD and NSW, and schedules on-site visits when work genuinely needs hands on the ground. The honest version: most managed IT is delivered remotely regardless of address, and Frontrow won't claim a local shopfront it doesn't have.
- Do you provide IT support in Gosford and across the wider Central Coast?
- Yes. Frontrow provides managed IT support across the Central Coast Council area — Gosford, West Gosford, Erina, Woy Woy, Kincumber, Kariong, Ourimbah, Berkeley Vale, Wyong and the suburbs between. Support is remote-first, which is how most tickets get resolved same-day anywhere, with on-site work planned in advance rather than promised and missed.
- If you're not local, why use Frontrow over a Central Coast MSP?
- Depth. Frontrow has been a Microsoft Partner since 2018 with Modern Work and AI specialisation and a 5× Microsoft MVP on the team — senior capability a single-office provider often can't keep on staff. For monitoring, Microsoft 365, Essential Eight and Copilot work, the senior person is on the call no matter where the desk is.
- What does managed IT cost on the Central Coast?
- Most Central Coast businesses land on a fixed monthly price per user, with the rate driven by headcount, server footprint, compliance obligations and how much already sits in Microsoft 365. Frontrow publishes a managed IT cost calculator on this site that produces a realistic Australian estimate in about a minute, and a scoped proposal follows a short discovery call. Project work is always quoted separately, never slipped in through support.
- What kind of Central Coast businesses do you run IT for?
- Food and beverage manufacturers and their suppliers, healthcare and allied-health providers around the Gosford and Wyong hospital precincts, professional-services firms, trades and logistics operators, and the education-adjacent businesses growing around the new Gosford CBD campus. Anywhere senior, security-led managed IT matters more than a local address.
- Our office is in an nbn Business Fibre Zone — what does that mean for us?
- It means enterprise-grade connectivity is cheaper than most businesses assume. nbn's Business Fibre Zones cover Erina, Gosford, Kincumber, Kariong, Niagara Park, Ourimbah, West Gosford and Woy Woy, and inside a zone Enterprise Ethernet carries no upfront build cost. Frontrow checks the zone map during discovery and designs the network — and the failover behind it — around the link the address qualifies for.
- Is this fully managed, or can you co-manage with our internal IT person?
- Either. Frontrow runs IT fully managed for businesses without an internal team, and co-manages for those with an IT lead — taking the out-of-hours, the Microsoft depth and the specialist work, and handing back the day-to-day they want to keep.
- We still run Windows 10 and an ageing on-premises server. Where do we start?
- Plenty of Central Coast fleets do. Windows 10 reached end of support in October 2025, and Extended Security Updates buy time at a per-device price that doubles each year, so drifting along is the expensive option. Frontrow starts with an audit of the fleet and the server workloads, then sequences the moves: Windows 11 on hardware that supports it, ESU only where a line-of-business system genuinely needs the delay, and server workloads shifted to Microsoft 365 or Azure where the numbers stack up. The end-of-support exposure tool and the Windows 10 ESU guide on this site are the places to start.