What Communication Compliance does
Microsoft Communication Compliance uses machine learning to scan communications for policy violations. These policies can be configured to address offensive language, threats, discrimination, harassment, or specific regulatory requirements. It extends beyond Microsoft’s core services, integrating with third-party platforms through connectors, providing a unified view of communication risk. A key feature is the reviewer workflow, enabling designated personnel to investigate flagged content and take appropriate action.
Communication Compliance in Australian tenants today
Recent reforms to the Privacy Act 2024 significantly increase accountability for data handling, making proactive communication risk management crucial for AU mid-market organisations. Obligations under Fair Work legislation regarding workplace conduct, and ASIC’s regulatory expectations for financial services firms, further amplify this need. A typical rollout in AU involves first focusing on Teams and Exchange, then expanding to Yammer and integrating connectors for critical third-party platforms, ensuring consistent policy enforcement.