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APRA CPS 230: Operational Risk Management in Australian Financial Services

APRA CPS 230 establishes a framework for operational risk management within Australian financial institutions, mandating robust controls and oversight across critical operations and third-party relationships.

Last reviewed 23 May 2026

What CPS 230 does

CPS 230 outlines a structured approach to operational risk management, encompassing governance, risk assessment, mitigation strategies, and ongoing monitoring. It’s built around four core pillars: operational risk management, identification and management of critical operations, business continuity planning, and third-party risk management. The standard aims to ensure financial institutions maintain resilience and minimise the impact of operational failures. It requires documented processes, clear accountability, and regular review of operational risk profiles.

CPS 230 in Australian tenants today

AU mid-market financial institutions must now consider CPS 230’s requirements when evaluating their technology and service provider arrangements. The standard mandates registration of material service providers and sets expectations for tolerance levels related to critical operations. Cloud providers, including Microsoft, and managed service providers delivering services to APRA-regulated entities are considered ‘third-party’ and fall squarely within the scope of CPS 230. Alignment with the Australian Voluntary AI Safety Standard is also increasingly relevant given the growing use of AI in operational processes.

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